Delivery Policy


Cut-off times for Orders

Our current cut-off times for orders to be dispatched the same day is 14:00. If you place your

order after this time then it will be dispatched the following working day. If you have a really

urgent requirement then please call Strome on 015242 72286 to see if we can help.


UK - Free Shipping

All UK orders over £100.00 are sent free for via our dedicated Courier service (a signature

will be required). Standard next day shipping is 8am – 4pm. If you require a Pre 9, 10 or

12am then please let us know.


Payment & Receipts

Payment is made via credit or debit cards, subject to authority from the card issuer. We

accept Visa, MasterCard, Delta, Switch, Maestro and Solo.

Value Added Tax

VAT is added to all UK orders @ 20%. Our VAT Number is GB 230 5390 38


Order Cancellation

You have the right to cancel an order prior to dispatch within 24 hours of placing it. This can

be done by email, or telephone.


Order Cancellation following Delivery

If you wish to cancel an order for any item you are very welcome to return them to us within

7 working days from the day after the day that you received the goods. Items will only be

accepted if they are a) unused and b) in the same good condition that they were delivered in.

You must obtain a returns authorisation number first using the the method set out in the

returns policy. You will be liable for the return costs of delivery and a full refund for the

goods only will be made to you within 30 days of cancellation.




Copyright Strome Limited 2016